Frequently Asked Questions

uPVC (unplasticized Polyvinyl Chloride) is a durable, low-maintenance material that offers excellent insulation, weather resistance, and longevity. It's ideal for windows and doors because it doesn't rot, rust, or require painting. uPVC profiles are environmentally friendly, energy-efficient, and provide superior thermal and acoustic insulation compared to traditional materials.

We offer a comprehensive range of uPVC products including:

• Windows: Casement, Sliding, Fixed, Tilt & Turn
• Doors: French Doors, Sliding Doors, Entrance Doors, Bathroom Doors, Interior Doors, Bifold Doors, Solid Doors

All our products are available in various sizes, colors, and configurations to match your specific requirements.

uPVC Solid Doors are durable, maintenance-free door solutions perfect for both interior and exterior applications. Similar to WPC (Wood Plastic Composite) doors, our uPVC solid doors offer superior strength, weather resistance, and insulation properties. They are ideal for entrance doors, bathroom doors, and interior applications where you need a robust, water-resistant, and long-lasting door solution without the maintenance requirements of traditional wooden doors.

Yes! We offer a wide range of customization options including various colors, finishes (woodgrain, textured, glossy), hardware styles, and glass options. Our design team can help you create windows and doors that perfectly complement your home's architecture and your personal style preferences.

Our uPVC windows and doors are highly energy-efficient thanks to multi-chambered profiles and double or triple glazing options. They can reduce heat loss by up to 50% compared to traditional windows, significantly lowering your energy bills and improving indoor comfort year-round.

Absolutely! uPVC is highly resistant to salt corrosion, making it ideal for coastal environments. Unlike metal frames that rust or wooden frames that deteriorate in salty air, uPVC maintains its integrity and appearance even in harsh coastal conditions.

High-quality uPVC windows and doors from SNS UPVC Industries can last 20-30 years or more with proper care and maintenance. They are designed to withstand various weather conditions and resist fading, warping, and cracking, making them a long-term investment for your property.

Yes! Our uPVC profiles are completely eco-friendly and safe for your family and the environment:

• 100% Lead-Free: Our profiles contain no lead or other harmful heavy metals (RoHS certified)
• 100% Recyclable: uPVC can be fully recycled and reused, reducing environmental impact
• RoHS Compliant: Certified compliant with European RoHS standards (Restriction of Hazardous Substances - EU Directive 2011/65/EU)
• No Toxic Emissions: Free from mercury, cadmium, hexavalent chromium, and harmful phthalates
• Fire Safe: Self-extinguishing material that stops burning within seconds after flame removal (IS:4249 certified)
• Energy Efficient: Reduces carbon footprint by lowering heating and cooling energy consumption

All our profiles are laboratory-tested and certified for safety, quality, and environmental compliance. We are committed to sustainable manufacturing practices and environmental responsibility.

Yes, our uPVC profiles are fire-resistant and certified for safety:

• Self-Extinguishing: uPVC stops burning within 2-4 seconds after the flame source is removed
• IS:4249 Certified: Independently tested and certified for fire resistance according to Indian Standards
• Low Flame Spread: Does not support continuous combustion, making it safer than many materials
• Minimal Smoke: Produces significantly less smoke compared to wood in case of fire

While uPVC is not completely fireproof, its self-extinguishing properties provide an important safety advantage, especially compared to traditional wooden frames. This makes uPVC windows and doors a safer choice for residential and commercial properties.

Yes, SNS UPVC Industries provides professional installation services by our trained and experienced technicians. Proper installation is crucial for optimal performance, and our team ensures precise fitting, weatherproofing, and smooth operation of all windows and doors.

Installation time varies depending on the project scope. A single window typically takes 2-4 hours, while a complete home installation may take 2-5 days. We provide a detailed timeline during the consultation phase and work efficiently to minimize disruption to your daily routine.

Yes, we can install uPVC windows and doors in existing openings as replacements. Our team conducts precise measurements and can customize products to fit your specific opening dimensions, ensuring a perfect fit without major structural modifications.

uPVC is very low maintenance. Simply clean with:

• Mild soap and water solution using a soft cloth
• Avoid abrasive cleaners or solvents that can damage the surface
• Clean drainage holes regularly to prevent water buildup
• Lubricate moving parts (hinges, locks) annually with light oil
• Check and clean weather seals periodically

No! One of the biggest advantages of uPVC is that it never needs repainting. The color is integral to the material and won't fade, peel, or require touch-ups, saving you time and maintenance costs over the years.

We offer repair services for damaged uPVC windows and doors. Minor issues like lock replacements or seal repairs can often be done quickly. For more significant damage, our team can assess and provide solutions including part replacements or full unit replacement if necessary.

Yes, in most cases you can upgrade to better glass options such as double glazing, triple glazing, or specialized glass (soundproof, tinted, or security glass) without replacing the entire frame. Contact us for an assessment of your specific situation.

SNS UPVC Industries offers comprehensive warranty coverage on all products:

• 1 Year Free Service: Complete service and maintenance support for the first year
• Hardware Warranty: 1 year warranty on all hardware components including locks, hinges, and handles
• 15 Years Limited Lifetime Warranty: Extended warranty on uPVC profiles against manufacturing defects, warping, cracking, and discoloration

Our warranty ensures peace of mind and demonstrates our commitment to quality and customer satisfaction.

The 15-year limited lifetime warranty on uPVC profiles covers:

• Manufacturing defects in uPVC profiles
• Warping, cracking, or splitting of profiles under normal use
• Discoloration or fading of the uPVC material
• Structural integrity of the profile system

This warranty does not cover damage from accidents, misuse, improper installation (if not installed by SNS UPVC), or normal wear and tear. Proper maintenance as per our guidelines is required to maintain warranty validity.

To claim warranty service, simply contact our customer support team at +91 8069 328 808 or email [email protected] with your purchase details and a description of the issue. Our team will guide you through the process and arrange for inspection and service as needed.